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SMTP Settings Not Working in PeopleSoft

PeopleSoft can be configured to send emails to users for various purposes like WorkFlow Email, Notify button from PeopleSoft Page, Output of PS Job or any other process etc. All these email are send by a SMTP server, details of which are configured in PeopleSoft Application Server and Process Scheduler Configuration Files.

If you are unable to send emails from PeopleSoft application then it could be something related to SMTP settings. We need to make sure that the settings are correct in PeopleSoft configuration files.

SMTP Settings in PeopleSoft Application Server Config File (psappsrv.cfg) and Process Scheduler Config file (psprcs.cfg)

[SMTP Settings] ;========================================================================= ; Settings for SMTP mail ; All controls under SMTP Settings can be dynamically changed ;========================================================================= SMTPServer= SMTPPort=25 SMTPServer1= SMTPPort1=0 SMTPSender=PeopleSoft@peoplesoft.com SMTPSourceMachine= SMTPCharacterSet= SMTPEncodingDLL= SMTPTrace=0 SMTPSendTime=0